Effective date: February 28, 2026
Welcome to My Smart Need (mysmartneed.com). These Terms and Conditions govern your use of our website and the purchase of digital product planning and software development services from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.
- You must be at least 18 years old to use our website or make purchases.
- You are responsible for maintaining the confidentiality of your account information, including your username and password.
- You agree to provide accurate and current information during the registration and checkout process.
- You may not use our website for any unlawful or unauthorized purposes.
- We strive to provide accurate service descriptions, deliverables, and pricing information. However, we do not guarantee the accuracy or completeness of such information at all times.
- Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.
- By placing an order on our website, you are making an offer to purchase the selected services or digital products.
- We reserve the right to refuse or cancel any order for any reason, including but not limited to service availability, errors in pricing or service information, or suspected fraudulent activity.
- You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and fees, to your chosen payment method.
- We use trusted third-party payment processors (including PayHere) to handle your payment information securely. We do not store or have access to your full payment details.
- We will make reasonable efforts to ensure timely delivery of our services as per the agreed-upon project timeline.
- Delivery timelines provided are estimates and may vary based on project complexity and other factors.
Our Refund Policy governs the process and conditions for requesting refunds. Please refer to our Refund Policy page for more information.
- All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of My Smart Need or its licensors.
- You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
- Upon full payment and delivery, intellectual property rights to custom deliverables created for your project will be transferred to you as agreed in the project scope.
- In no event shall My Smart Need, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our services.
- We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the services offered on our website.
We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@mysmartneed.com.